Shipping – Australian Customers

Shipping within Australia usually takes 2-5 business days; some remote country areas take much longer. All Parcel Post items have Tracking Numbers which we send to you when the parcel is posted. You can check the progress of you parcel at Australia Post.

As Australia Post has complicated the basic parcel prices depending on weight and distance, all parcels are shipped using Parcel Post Satchels. We do our best to fit as many skeins as possible per satchel. A 500gm satchel will usually fit 4 x 100g skeins; a 3kg satchel will usually fit 10 x 100gm skeins; and a 5kg satchel will usually fit 22 x 100g skeins. If we can find cheaper postage for you, we will refund you the difference. We apologise for any inconvenience this causes.